WhatsApp Templates · Tyre and Spare Parts Retailers
WhatsApp message templates for tyre and spare parts retailers
Tyre and spare parts retailers need six templates, five utility and one marketing. The utility set covers order confirmations, stock availability, fitment bookings, pickup-ready notices and warranty or return updates, while the marketing message promotes a seasonal stock or bundle.
Parts buyers want fast confirmation on price and fitment, and a two-minute delay loses the sale to the shop down the road. WhatsApp answers the enquiry while the customer is still deciding.
Order confirmed
UtilitySend it when: A customer has placed an order for tyres or parts
Hi {{1}}, your order for {{2}} is confirmed at {{3}}. We will let you know as soon as it is ready for pickup or fitment.Stock availability update
UtilitySend it when: An enquiry has been checked against inventory
Hi {{1}}, we have {{2}} in stock for your {{3}}. We can hold it until {{4}}, so reply if you would like us to reserve it for you.Fitment booking confirmed
UtilitySend it when: A fitting slot is set with the customer
Hi {{1}}, your fitment slot for {{2}} is booked for {{3}} at {{4}}. Please allow around {{5}} for the job and bring the vehicle's wheel lock if you have one.Ready for pickup
UtilitySend it when: The ordered part has arrived and is ready
Hi {{1}}, your {{2}} has arrived and is ready for pickup at {{3}}. We are open until {{4}} today and can arrange fitting if you would prefer.Warranty and return update
UtilitySend it when: A claim or return on a sold part is in process
Hi {{1}}, your claim for {{2}} is at {{3}}. We expect an outcome by {{4}} and will send the replacement or credit as soon as it is approved.Seasonal bundle offer
MarketingSend it when: Promoting a tyre or parts bundle
Hi {{1}}, we have a set of {{2}} on offer this month at {{3}}, including fitting. If your vehicle is due a change, reply and we will check the size and hold stock.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Tyre and Spare Parts Retailers on WhatsApp: common questions
Templates for other industries
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