WhatsApp Templates · Two-Wheeler Dealerships
WhatsApp message templates for two-wheeler dealerships
Two-wheeler dealerships need six templates, five utility and one marketing. The utility set handles booking confirmations, registration and RTO updates, delivery scheduling, first-service reminders and insurance renewals, while the marketing message promotes accessories or a finance offer.
Two-wheeler buyers move fast and expect quick answers on delivery dates and paperwork. WhatsApp handles the back-and-forth in one thread they can check between rides.
Booking confirmed
UtilitySend it when: A customer has booked a scooter or motorcycle
Hi {{1}}, your booking for the {{2}} in {{3}} is confirmed with token {{4}}. We will share the delivery window once the remaining formalities are done.Registration and RTO update
UtilitySend it when: Registration or number plate processing is under way
Hi {{1}}, your {{2}} registration has moved to {{3}}. The number is expected by {{4}} and we will book the fitment slot as soon as it is allotted.Delivery scheduling
UtilitySend it when: The vehicle is ready and the customer picks a handover time
Hi {{1}}, your {{2}} is ready for delivery. We can hand over on {{3}} at {{4}}; please bring your ID and the balance of {{5}} if any.First service reminder
UtilitySend it when: The first free service or running-in check is due
Hi {{1}}, your {{2}} is due for its first service at {{3}} or {{4}}, whichever comes first. Shall we book you a slot for this week?Insurance renewal reminder
UtilitySend it when: The bike's insurance policy is nearing expiry
Hi {{1}}, the insurance on your {{2}} expires on {{3}}. We can arrange renewal and send the policy to you, so reply if you would like us to proceed.Accessories and finance offer
MarketingSend it when: Promoting add-ons or a finance scheme
Hi {{1}}, we have a set of {{2}} for your {{3}} on offer this month, and finance from {{4}} per month. Reply if you would like the details or a fitting slot.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Two-Wheeler Dealerships on WhatsApp: common questions
Templates for other industries
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