WhatsApp Templates · Printing & Signage
WhatsApp message templates for printing and signage businesses
Print and signage shops typically need six templates: four utility messages for proof approval, print scheduling, installation slots and reprint notices, one marketing template for a rush or premium-finish upgrade, and one ready-for-collection note. Proof approval is utility because it sits inside an order already placed.
Print jobs go wrong at proof approval, and signage jobs go wrong on site access. WhatsApp keeps the proof, the sign-off and the install slot in one thread, so a misread detail never becomes a reprint at your cost.
Proof ready
UtilitySend it when: When artwork is prepared for review
Hi {{1}}, the proof for {{2}} is attached. Please reply here to approve it or tell us what to change.Print scheduled
UtilitySend it when: Once the proof is signed off
Hi {{1}}, your {{2}} job is on the press and due for completion by {{3}}.Rush upgrade
MarketingSend it when: When a customer needs it sooner
Hi {{1}}, we can move your {{2}} to a 24-hour turnaround with a premium finish. Reply here if you would like that option.Install slot
UtilitySend it when: When a signage fitting is booked
Hi {{1}}, the install team will be at {{2}} on {{3}} at {{4}}. We will need access to {{5}}.Job ready
UtilitySend it when: When the job is complete
Hi {{1}}, your order {{2}} is finished and ready for collection from {{3}}.Reprint notice
UtilitySend it when: If a printed item is faulty
Hi {{1}}, we found a fault with {{2}} from your last order and are reprinting it. It will be ready by {{3}}.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Printing & Signage on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.