WhatsApp Templates · Carpenters & Joinery
WhatsApp message templates for carpenters and joinery workshops
A joinery workshop typically needs six templates: four utility messages covering measurement visits, design approval, fitting dates and delivery updates, one marketing template for a seasonal furniture offer, and one handover note on caring for the finish. Design sign-off is utility because it sits inside an order the customer already placed.
Joinery jobs stall when drawings sit unanswered or a fitting date moves. WhatsApp gives you a place to send the drawing, get the nod back in writing and keep every date change visible to the customer.
Measure visit
UtilitySend it when: When booking a site measurement
Hi {{1}}, we would like to measure up at {{2}} on {{3}} at {{4}}. Please clear access to the room if you can.Design approval
UtilitySend it when: When drawings are sent for sign-off
Hi {{1}}, here is the drawing for {{2}}. Please confirm it looks right so we can start cutting.Fitting date
UtilitySend it when: When the install is scheduled
Hi {{1}}, your fitting is booked for {{2}} between {{3}}. The team will need a clear run to the room.Seasonal furniture offer
MarketingSend it when: When the workshop has spare capacity
Hi {{1}}, we have space in the workshop this month for bespoke furniture. Reply here if you would like a quote.Delivery update
UtilitySend it when: When a finished piece leaves the workshop
Hi {{1}}, your {{2}} is on the van and due with you by {{3}}. Please have someone on site to receive it.Care after fitting
UtilitySend it when: After handover
Thanks for your order, {{1}}. Wipe the {{2}} with a dry cloth and keep it away from direct heat. Reply here with any questions.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Carpenters & Joinery on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.