WhatsApp Templates · Nutritionists & Dietitians
WhatsApp message templates for nutritionists and dietitians
Nutritionists and dietitians need six templates: four utility messages for consultation confirmation, diet plan delivery, follow-up check-ins and appointment changes, one marketing template for a programme package, and one authentication template for the client app.
A diet plan only works if the client follows it, and follow-through comes from small, regular contact. WhatsApp carries the plan, the check-in and the next appointment in one thread, which keeps clients engaged between visits.
Consultation confirmation
UtilitySend it when: Send when a first or follow-up consultation is booked.
Hi {{1}}, your consultation with {{2}} is confirmed for {{3}}. Reply here with any questions before the visit.Diet plan delivery
UtilitySend it when: Send when a personalised plan is ready.
Hi {{1}}, your plan for {{2}} is ready. Reply here to confirm you received it and to note any foods to avoid.Follow-up check-in
UtilitySend it when: Send between consultations, to clients who opted in.
Hi {{1}}, how is the plan going this week? Reply here with your progress and any changes you would like.Appointment change
UtilitySend it when: Send when a consultation needs to move.
Hi {{1}}, your appointment on {{2}} needs to move to {{3}}. Reply here to confirm or choose another time.Programme offer
MarketingSend it when: Send to opted-in contacts when a package is available.
{{1}}, our guided programme now includes {{2}} check-ins. Join this month to start with the current group. Reply STOP to opt out.Client app code
AuthenticationSend it when: Send when a client signs in to the client app.
{{1}} is your client app login code. Do not share it with anyone.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Nutritionists & Dietitians on WhatsApp: common questions
Send these from your own number, with a team behind it
BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.