WhatsApp Templates · Gaming Cafés & Esports
WhatsApp message templates for gaming venues
Gaming cafés and esports venues need six templates: four utility and two marketing. Utility covers station bookings, tournament slots, membership hours and event information; marketing covers tournament registrations and top-up combos.
PC and console demand spikes after school and on weekends, and regulars want to reserve their station. WhatsApp books the slot, confirms the station and promotes the next tournament without a phone call.
Station Booking Confirmation
UtilitySend it when: When a session is booked
Hi {{1}}, your {{2}} station is booked for {{3}} from {{4}}. Reply CANCEL early if you cannot make it.Tournament Slot Confirmation
UtilitySend it when: After a player registers for a tournament
Hi {{1}}, your slot in the {{2}} tournament is confirmed for {{3}} at {{4}}. Check-in closes {{5}} minutes before the start.Membership Hours Update
UtilitySend it when: When prepaid hours run low
Hi {{1}}, you have {{2}} hours left on your {{3}} membership. Reply TOPUP to add more before your next session.Event Information
UtilitySend it when: Before a scheduled in-house event
Hi {{1}}, the {{2}} event is on {{3}} at {{4}}. Entry is with your member ID. Reply YES to confirm attendance.Tournament Promotion
MarketingSend it when: Opening registrations for a new cup
Hi {{1}}, registrations for the {{2}} cup are open with {{3}} as the prize. Reply PLAY to grab a slot.Top-Up Combo Offer
MarketingSend it when: Running a weekday or off-peak offer
Hi {{1}}, weekday sessions come with {{2}} extra time this month. Reply DEAL and we will apply it to your account.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Gaming Cafés & Esports on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
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