WhatsApp Templates · Turf & Sports Clubs
WhatsApp message templates for turf venues
Turf venues and sports clubs need six templates: four utility and two marketing. Utility covers booking confirmation, slot reminders, payment requests and weather cancellations; marketing covers tournaments and membership packages.
Slots are short, repeat customers are the business, and a double booking ruins the evening. WhatsApp confirms, reminds and collects payment fast enough to keep the calendar honest.
Booking Confirmation
UtilitySend it when: When a slot is booked
Hi {{1}}, your {{2}} slot on {{3}} at {{4}} is confirmed. Reply CANCEL at least 4 hours ahead if plans change.Slot Reminder
UtilitySend it when: One hour before the game
Hi {{1}}, your {{2}} slot starts at {{3}} and floodlights are included. Reply RUNNING LATE if you need a few extra minutes.Payment Request
UtilitySend it when: When the booking balance is pending
Hi {{1}}, the amount due for your {{2}} slot on {{3}} is {{4}}. Reply PAID once transferred and we will hold the slot.Rain or Cancellation Notice
UtilitySend it when: When weather forces a closure
Hi {{1}}, the {{2}} slot on {{3}} is cancelled due to weather. Reply REFUND to carry the amount to your next booking.Tournament Announcement
MarketingSend it when: Registering teams for a league
Hi {{1}}, our {{2}} tournament starts on {{3}} with {{4}} as the prize. Reply TEAM to register your squad.Membership Package Offer
MarketingSend it when: Promoting prepaid hour bundles
Hi {{1}}, our {{2}} membership gives {{3}} hours at a lower rate. Reply PLAN for details and a start date.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Turf & Sports Clubs on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
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