WhatsApp Templates · Bike Rental Services
WhatsApp message templates for bike rental services
Bike rental services need six templates, five utility and one marketing. The utility set covers booking confirmations, pickup instructions, return reminders, late return and damage charge updates, and unlock or access details, while the marketing message promotes a long-term or monthly rental.
Rental turnover depends on bikes going out and coming back on time, and every manual follow-up costs a staff hour. WhatsApp automates the reminders that keep the fleet moving.
Booking confirmed
UtilitySend it when: A rider has booked a bike or scooter
Hi {{1}}, your booking for the {{2}} from {{3}} to {{4}} is confirmed. Please bring your licence and ID for the handover at {{5}}.Pickup instructions
UtilitySend it when: The customer is collecting the vehicle
Hi {{1}}, your {{2}} is ready at {{3}}. Please arrive by {{4}} with your licence and the deposit of {{5}}, and we will walk you through the controls.Return reminder
UtilitySend it when: The rental period is ending
Hi {{1}}, your rental of the {{2}} is due back on {{3}} by {{4}}. If you would like to extend, reply before then and we will check availability.Late return and charge notice
UtilitySend it when: A rental is overdue and a charge applies
Hi {{1}}, your {{2}} is now overdue and the late charge stands at {{3}}. Please return it as soon as possible or reply so we can arrange an extension.Damage and deposit update
UtilitySend it when: Damage is assessed after return
Hi {{1}}, after inspecting the {{2}} we noted {{3}}. The repair estimate is {{4}}, to be settled from your deposit, and we will send the itemised summary.Long-term rental offer
MarketingSend it when: Promoting a weekly or monthly plan
Hi {{1}}, we now offer the {{2}} on a monthly plan at {{3}}, including servicing and roadside help. If you ride often, reply and we will switch you over.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Bike Rental Services on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
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