WhatsApp Templates · Visa and immigration consultants
WhatsApp message templates for visa and immigration consultants
Visa and immigration consultants need around 10 templates, split between utility and marketing. Appointment confirmations, document checklists, application status updates and payment receipts are utility; a consultation offer to someone who enquired but never booked is marketing.
A visa file stalls when a document is missing or an applicant misses an update. WhatsApp keeps each applicant's checklist, appointment and status change in one thread they actually read, instead of an email that gets lost.
Appointment confirmation
UtilitySend it when: an applicant books a consultation
Hi {{1}}, your consultation with {{2}} is booked for {{3}} at {{4}}. Please bring {{5}}.Document checklist request
UtilitySend it when: an application is being prepared
For your {{1}} application we still need: {{2}}. Send clear photos here by {{3}}.Application status update
UtilitySend it when: the status changes with the authority
Your {{1}} application status is now {{2}}. The next step is {{3}}. We will update you here.Payment receipt
UtilitySend it when: a fee or service payment is received
We received {{1}} for your {{2}} application. Receipt {{3}} is attached.Biometrics or interview reminder
UtilitySend it when: an appointment is approaching
Reminder: your {{1}} appointment is on {{2}} at {{3}}. Carry your passport and {{4}}.Consultation offer to enquiries
MarketingSend it when: someone enquired but never booked
{{1}}, you asked about {{2}} visas. Our consultation slots for {{3}} are open. Reply BOOK to reserve one.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Visa and immigration consultants on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.