WhatsApp Templates · Modular Kitchen and Wardrobe Brands
WhatsApp message templates for modular kitchen and wardrobe brands
Modular kitchen and wardrobe brands need six WhatsApp templates: four utility messages for quotation follow-up, measurement visits, installation scheduling and warranty registration, one marketing template for a seasonal offer to opted-in leads, and one authentication template for customer portal logins. Utility messages track the order a customer already placed or enquired about.
Kitchen and wardrobe sales turn on keeping a warm lead warm through a long decision and a longer installation. WhatsApp quote follow-ups and installation updates reach customers where they already share inspiration photos. That same thread becomes the record for measurements, delivery dates and warranty.
Quotation ready
UtilitySend it when: a quotation has been prepared
Hi {{1}}, your {{2}} quotation is ready: {{3}}. It covers the {{4}} layout we discussed. Reply with changes or to confirm.Measurement visit confirmation
UtilitySend it when: a site measurement is booked
Hi {{1}}, your site measurement is booked for {{2}} between {{3}}. Reply RESCHEDULE if the time no longer works.Installation scheduling
UtilitySend it when: an installation date is set
Hi {{1}}, your {{2}} installation is scheduled for {{3}}. Our team will arrive between {{4}}. Reply for anything to prepare.Warranty registration
UtilitySend it when: an order is installed and registered
Hi {{1}}, your warranty for {{2}} is registered under {{3}}. Keep this message for service requests. Reference {{4}}.Seasonal offer
MarketingSend it when: running a promotion for opted-in leads
Hi {{1}}, our {{2}} offer on {{3}} runs until {{4}}. Interested in an updated quote? Reply YES and we will send it.Customer portal code
AuthenticationSend it when: a customer logs into the order portal
{{1}} is your one-time code for the {{2}} order portal. It expires in {{3}} minutes. Do not share it.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Modular Kitchen and Wardrobe Brands on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.