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WhatsApp Templates · Interior Fit-Out Firms

WhatsApp message templates for interior fit-out firms

Interior fit-out firms need six WhatsApp templates: four utility messages for design approvals, site progress updates, snag lists and handover, one marketing template for a new project offer to past clients, and one authentication template for client portal logins. Utility messages confirm decisions and site work the client is already part of.

Fit-out projects stall when clients delay sign-off on a finish or a layout, and every idle day costs the schedule. WhatsApp design approvals and site photos keep decisions moving without a meeting. It also gives site teams one thread to share daily progress with the client.

Design approval request

Utility

Send it when: a finish or layout needs sign-off

Hi {{1}}, the {{2}} option for {{3}} is ready to approve: {{4}}. Reply APPROVE or tell us the change so we can order materials.

Site progress update

Utility

Send it when: a project completes a work stage

Hi {{1}}, work at {{2}} is now at {{3}}. Today's photos are here: {{4}}. Next task: {{5}}.

Snag list ready

Utility

Send it when: a project nears completion

Hi {{1}}, the snag list for {{2}} is ready: {{3}}. Please add anything missed by {{4}} so we can close it out.

Handover confirmation

Utility

Send it when: the finished space is handed over

Hi {{1}}, your {{2}} project handover is set for {{3}} at {{4}}. Final documents are here: {{5}}.

New project offer

Marketing

Send it when: offering a new project to past clients

Hi {{1}}, we have space for a {{2}} project this quarter. If you are planning a refresh, reply YES and we will send ideas.

Client portal code

Authentication

Send it when: a client logs into the project portal

{{1}} is your one-time code for the {{2}} project portal. It expires in {{3}} minutes. Do not share it.

How the category changes what you pay

  • Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
  • Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
  • Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.

Interior Fit-Out Firms on WhatsApp: common questions

Send these from your own number, with a team behind it

BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.