WhatsApp Templates · Meat & Seafood Retailers
WhatsApp message templates for meat and seafood retailers
Meat and seafood retailers need six templates: four utility messages for order confirmation, cut and weight confirmation, cold-chain dispatch and delivery window, one marketing template for fresh catch or festive offers, and one authentication template for online ordering.
Customers care about cut, weight and freshness, and all three are easy to get wrong in a rushed phone order. WhatsApp lets the shop confirm the exact cut before packing and prove the cold-chain dispatch, which cuts returns and rebuilds trust in a trust-driven trade.
Order confirmation
UtilitySend it when: Send after a weighed or pre-packed order is accepted.
Hi {{1}}, your order {{2}} is confirmed for {{3}}. Reply here if you want any change to the cut before we pack.Cut and weight confirmation
UtilitySend it when: Send before packing when a custom cut or weight is requested.
Hi {{1}}, we have noted {{2}} at {{3}}. Confirm here and we will pack it fresh and send the final bill.Cold-chain dispatch
UtilitySend it when: Send when the order leaves the store on ice.
{{1}}, order {{2}} has left on ice and is on the way. Please refrigerate it as soon as it arrives.Delivery window
UtilitySend it when: Send with the expected arrival time.
Hi {{1}}, your delivery is scheduled between {{2}} and {{3}}. Reply if you need a different slot.Fresh catch offer
MarketingSend it when: Send to opted-in customers when a new catch or festive stock arrives.
{{1}}, today's fresh catch includes {{2}} at a special price. Limited stock, so reply to reserve yours. Reply STOP to opt out.Login code
AuthenticationSend it when: Send when a customer signs in to the online store.
{{1}} is your login code. Never share it with anyone.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Meat & Seafood Retailers on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.