WhatsApp Templates · Electricians
WhatsApp message templates for electricians
Electricians tend to run on five to six templates: four utility messages for slot confirmation, arrival notices, quote follow-up and completion notes, one marketing template for safety inspection reminders, and one optional payment nudge. Confirmations and arrival alerts are utility because the customer already booked the work.
Electrical jobs run on tight slots and quick decisions about access and parts. WhatsApp keeps the slot details, the photos of the fault and the final certificate in one thread the customer can find again.
Visit slot booked
UtilitySend it when: When the appointment is agreed
Hi {{1}}, you are booked in for {{2}} on {{3}}. If the slot no longer works, let us know here and we will rearrange.On my way
UtilitySend it when: Shortly before arriving
Hi {{1}}, I am on my way to {{2}} and should be with you in about {{3}} minutes.Quote ready
UtilitySend it when: After inspecting the fault
Hi {{1}}, the quote for the work at {{2}} comes to {{3}}. Let me know if you want to go ahead and I will book it in.Safety check reminder
MarketingSend it when: When a periodic inspection is coming up
Hi {{1}}, your wiring is due for its periodic safety check. Reply here and we will find a slot that suits you.Parts on order
UtilitySend it when: While waiting on a part
Hi {{1}}, the {{2}} we need for your job is on order and should arrive by {{3}}. I will message you the moment it lands.Work signed off
UtilitySend it when: When the job is finished and tested
All done at {{1}}. The circuit is tested and working. If anything trips again, reply here and I will come back.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Electricians on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.