WhatsApp Templates · Coworking Spaces
WhatsApp message templates for coworking operators
A coworking operator generally needs about six templates, five utility and one marketing. Utility covers desk and room booking confirmations, invoice reminders, access and WiFi details, and maintenance notices; the marketing slot promotes a new plan or a day-pass offer. Bookings and renewals are the recurring transactions members are already inside of.
Members move fast, and a booking that is not confirmed feels uncertain. WhatsApp delivers the confirmation, the door code and the invoice on the thread a member checks between meetings. A member-initiated message opens a 24-hour window; notices the space starts after it need an approved template.
Booking Confirmation
UtilitySend it when: After a member books a hot desk, private cabin or meeting room.
Your booking for {{1}} on {{2}} is confirmed. Access code {{3}}. Reply if you need a change.Meeting Room Reminder
UtilitySend it when: Ahead of a reserved room slot so the member arrives on time.
Reminder: your room {{1}} is booked for {{2}} today. Please free the room by the end time.Invoice Sent
UtilitySend it when: When the monthly membership invoice has been raised.
Invoice {{1}} for {{2}} is ready. Payment due by {{3}}. Reply if you need it on your company name.Access Details
UtilitySend it when: For a new member or a changed door code.
Welcome to {{1}}. Your access code is {{2}}. WiFi network {{3}}. Save our number for any on-site help.Maintenance Notice
UtilitySend it when: When a facility outage or building work affects members.
Heads up about {{1}} at our space on {{2}}. Expected back by {{3}}. Reception can arrange an alternate desk.Plan Upgrade Offer
MarketingSend it when: To members when a new plan, cabin or day pass becomes available.
{{1}}, our new {{2}} plan is open. Reply and we will hold a spot or share the pricing for you.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Coworking Spaces on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.