WhatsApp Templates · Beverage Distributors
WhatsApp message templates for beverage distributors
Beverage distributors serving trade accounts need six templates: four utility messages for order confirmation, dispatch, delivery scheduling and invoice reminders, one marketing template for a seasonal trade offer, and one authentication template for the ordering portal.
A distributor's day is a stack of small orders from shops, cafes and restaurants, each with a vehicle, a slot and an invoice. Missed confirmations create calls that a two-person office cannot absorb. WhatsApp turns the order book into a clean feed for both sides.
Order confirmation
UtilitySend it when: Send when a trade account's order is accepted.
Hi {{1}}, order {{2}} is confirmed for {{3}} cases. We will confirm the loading and delivery slot shortly.Dispatch note
UtilitySend it when: Send when the vehicle leaves the depot.
{{1}}, your order {{2}} has left the depot with vehicle {{3}}. Expected arrival is {{4}}.Delivery scheduling
UtilitySend it when: Send to lock in or shift the delivery slot.
Hi {{1}}, we can deliver order {{2}} on {{3}}. Reply YES to confirm or share a better slot.Invoice reminder
UtilitySend it when: Send when an account invoice is due.
Hi {{1}}, invoice {{2}} for {{3}} is due on {{4}}. Reply here for a copy or the payment details.Seasonal trade offer
MarketingSend it when: Send to opted-in trade accounts before a peak season.
{{1}}, our seasonal offer on {{2}} is live this month. Stock up early while cases are available. Reply STOP to opt out.Portal login code
AuthenticationSend it when: Send when an account signs in to the ordering portal.
{{1}} is your portal login code. Do not share it with anyone.How the category changes what you pay
- Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
- Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
- Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.
Beverage Distributors on WhatsApp: common questions
Templates for other industries
Send these from your own number, with a team behind it
BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.