All industries

WhatsApp Templates · Architects & Structural Consultants

WhatsApp message templates for architects

An architecture or structural practice usually needs six templates, five utility and one marketing. Utility covers drawing submissions, revision and approval requests, site query responses, fee notes and meeting confirmations; the marketing slot invites past clients to a design or audit service. Drawings and approvals are the recurring transactions clients are already inside of.

Design approvals stall when a revision is not confirmed, and site queries burn days waiting for a call back. WhatsApp moves drawings and queries between client, consultant and site on one thread. A client-initiated message opens a 24-hour window; practice-initiated messages after it need an approved template.

Drawing Submission

Utility

Send it when: When a revised or new drawing set is issued to the client.

Drawing set {{1}} for {{2}} is attached. Please review and revert with comments by {{3}}.

Revision Approval Request

Utility

Send it when: When a revision needs the client's sign-off before work proceeds.

{{1}}, revision {{2}} is ready for your approval. Confirm here so the next stage can start.

Site Query Response

Utility

Send it when: When a query from site needs an answer from the designer.

Query on {{1}} at {{2}}: our response is attached. Inform the site team before proceeding further.

Design Fee Note

Utility

Send it when: When a stage-wise fee invoice is raised against a project.

Invoice {{1}} for stage {{2}} of {{3}} is issued. Payment due by {{4}}. Reply for any clarification.

Meeting Confirmation

Utility

Send it when: After a design or coordination meeting is fixed with the client.

Your meeting is confirmed for {{1}} at {{2}} with {{3}}. Agenda: {{4}}. Reply to reschedule if needed.

Design Audit Offer

Marketing

Send it when: To past clients when offering a review or renovation service.

{{1}}, we now offer {{2}}. Reply if you would like a short review of your existing property or plans.

How the category changes what you pay

  • Every template is submitted under one category, and Meta assigns the final one in review. A utility template that reads like a promotion can be reclassified as marketing, which changes both the rate and the opt-in requirement.
  • Since 1 October 2026, service messages are charged per delivered message after the first 1,000 free service messages per business phone number per month. The allowance does not roll over and there are no volume tiers.
  • Inbound messages are free, and a customer-initiated message opens the 24-hour customer service window. Anything you start outside that window needs an approved template.

Architects & Structural Consultants on WhatsApp: common questions

Send these from your own number, with a team behind it

BNex runs the official Meta WhatsApp Cloud API with a shared inbox, campaign broadcasts and a visual flow builder. Connect a number, submit these templates, and start on the free plan — no credit card.